At Africair, we understand that commitment to customers means more than just providing you with the world’s finest aircraft. Over the last 50-plus years, our unsurpassed customer service has kept aircraft owners from over 37 countries and their aircraft safely in the sky where they belong. That’s why our goal is to provide our customers with the right aircraft, part, or accessory at the best price available.
Providing World-Class Service Since 1968
Exceptional Service and Support
In addition to selling parts to support our sale of new Bell, Cessna and Beechcraft products, we also provide spare parts and product support for Piper, Fairchild, DeHavilland, Bombardier, Boeing, and other general aviation and commercial aircraft. We are authorized distributors for Honeywell (Bendix/King) Avionics, Garmin, Pratt & Whitney, Continental Aerospace Technologies GmbH, Guardian Mobility, Continental Aerospace Technologies GmbH engines, and other manufacturers, resulting in an overall product support solution to the varied demands of aircraft operators in Africa, the Caribbean and South America.
Africair also has a wide range of technicians and pilot staffing and training professionals available to provide our customers with logistical support on a variety of aircraft in nearly any setting.
Has my order been shipped?
Please contact our product support team to track your shipments at support@africair.com.
How do I obtain copies of invoices or account status?
Please contact our accounting department via e-mail at accounting@africair.com. They can provide you with any information regarding your account.
Who can help me with technical questions?
Please sent your request to support@africair.com. and one of our Field Service Engineers will assist you with your technical questions.
I returned a core to you. When can I expect to receive a credit?
Our Product Support staff handles the warranty and core returns. Please send details of the invoice or part number that you are inquiring about to support@africair.com and someone from our Core and Warranty Department will respond to your request.
What is the procedure to make a warranty claim?
It is our company policy to provide the quickest solution possible when these situations arise. Please feel free to contact us to assist you with troubleshooting difficulties when necessary.
Contact us at warranty@africair.com and we will assist you in submitting your warranty claim.
In Country Support
Since 1968, Africair has been supporting aircraft operations in Africa. We have owned and managed significant aviation operations in both East and West Africa. In East Africa, we owned a large charter operation and a Bell CSF. In West Africa, we operated a fleet of Bell helicopters and Cessna fixed wing aircraft for over 50 years.
We currently support over 300 operators with approximately 1,500 aircraft. Currently, we operate a fully equipped and staffed Citation Limited Line Maintenance facility in Abuja, Nigeria to help support local operators and train local personnel to enhance their support capabilities for both fixed and rotor wing aircraft.
